Privacy policy

The privacy and data security of our customers are the highest asset and responsibility of BOT VIETNAM INVESTMENT TRADING AND SERVICES COMPANY LIMITED. We are committed to absolute confidentiality according to the following standards:

4.1. Purpose and scope of data collection

We only collect the information strictly necessary for your purchase, including:

Customer's full name.
Contact phone number.
Detailed delivery address.
Purpose of use: Processing orders, passing details to the express courier, supporting returns, advising on how to use your routine, and sending exclusive offers to returning customers (if you agree to receive them).

4.2. Data retention

Customers' personal information is stored securely on our internal servers until the customer requests its deletion, or until the company no longer needs to keep it for after-sales purposes.

4.3. No-sharing Commitment

BOT Vietnam commits to NOT sell, NOT rent and NOT exchange your personal data with any third party for commercial gain.
Data is shared only with delivery partners (GHN, GHTK, Viettel Post...) to deliver your order to your address.

4.4. Your control over your information

At any time, you have the right to ask us to:

Provide a copy of the personal data we hold.
Correct or update your address or phone number.
Permanently delete all of your purchase records from our database. This request is carried out immediately upon receipt via Hotline/Email.

Your data, kept private

Privacy Policy

4.1. Purpose and scope of data collection

4.2. Data retention

4.3. No-sharing Commitment

4.4. Your control over your information

Privacy Policy

4.1. Purpose and scope of data collection

4.2. Data retention

4.3. No-sharing Commitment

4.4. Your control over your information